Transforming Healthcare Member Enrollment for Greater Efficiency
September 28th, 2 pm ET / 11 am PT

Member enrollment is a critical process for every payer -- from attracting and onboarding clients to enhancing member and employer satisfaction and retention. Yet many in the industry are struggling with legacy enrollment systems and operational silos. Data-entry errors and manual processing frustrate efforts to enroll and process applications faster, or roll out new products and respond to regulatory changes in a timely manner.

Join HealthNow, IBM and Leveraging Technology, Inc. for a free one-hour webcast discussing how technologies such as BPM and Business Rule Management Systems (BRMS) can help transform the member enrollment process into a source of competitive advantage and operational efficiency. Learn how payers are using BPM and BRMS to achieve speed-to-market gains of over 50%, productivity gains of 30%, and reductions in cost and turnaround time for new-member enrollment.

What you will learn:
  • How HealthNow streamlined its member enrollment process with BPM and BRMS
  • Overcoming process silos for greater speed, agility and auditability
  • Best practices for leveraging BRMS to build smarter healthcare processes

Speakers:

John Walsh, Chief Enterprise Architect, HealthNow
John Walsh is Chief Enterprise Architect at HealthNow. Mr. Walsh is responsible for developing the Enterprise and Solution Architecture practices to drive the alignment of IT Capabilities with Business needs in support of Operational and Strategic initiatives. His background includes over 12 years of Enterprise Systems Architecture, Design and Development across the Healthcare Payer, Telecommunications and Investment Banking sectors.
Maneeza Malik, Industry Practice Leader - Healthcare & Life Sciences, IBM
Maneeza Malik is the Industry Practice Leader for Healthcare (Websphere ILOG Software) at IBM. Ms Malik has several years of experience working with GLOBAL 500 companies in various industries including healthcare and insurance. In her current capacity, she provides strategic guidance and works closely with the Websphere ILOG customers and partners globally.
Ed Castine, Director of Solutions, Leveraging Technology Inc.
Mr. Castine is Director of Solutions at Leveraging Technology, Inc., an IBM WebSphere Business Partner. His background includes 14 years of business and IT consulting and software solution sales with IBM, Crossworlds Software and Accenture.