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Healthcare providers are "woefully inadequate" in offering consumers mobile apps, with hospitals engaging less than 2 percent of patients with such tools, despite the fact that 54 percent of consumers want to use a smartphone to interact with their providers.
Competition and the transition to value-based care are two reasons for the dramatic increase in the number of health systems that have acquired physician practices, retail clinics and digital resources in the last nine years, according to a new report from management consulting firm Accenture.
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