Tag:

consumer-centric insurance

Latest Headlines

Latest Headlines

Aetna rebrands itself with new logo, consumer focus

Aetna on Wednesday announced that it is rebranding itself with a new logo and a heightened consumer focus in another clear demonstration that health reform is changing the insurance market. The new

Upgrading IT not a one-time occurrence for payer success

Insurers are competing in the post-reform healthcare marketplace and are looking for ways to retain members so they don't jump ship to another payer with superior customer service. Success in the

WellPoint adopts consumer-focused marketing

The health reform law is bringing about some positive changes for WellPoint's marketing program, says its chief marketing exec. For the first time, the insurer is looking at the end-to-end consumer