Tag:
explanation of benefits
Latest Headlines
Latest Headlines
Excellus fined $1M for denying ER claims
Excellus Blue Cross Blue Shield was fined almost $1 million for improperly denying emergency room claims and failing to explain benefits to its members. The New York Department of Financial Services
Aetna fined $850K for inadequate benefit disclosures
Aetna ( NYSE: AET ) has paid an $850,000 fine to the New York State Insurance Department for inadequate disclosures on "explanation of benefit" forms to consumers and failure to comply with the state's
Train (and hire) employees to have the right attitude - Patient collections
Problem: Timid front-office workers The No. 1 mistake medical practices make when it comes to collecting patient balances begins with the hiring process, says Mike Fleischman, vice president and
Arkansas Blue Cross ditches its Explanation of Benefits for plain-English benefit statement
Arkansas Blue Cross and Blue Shield in Little Rock is phasing out its Explanation of Benefits statements and replacing them with twice-monthly "Personal Health Statements." The comprehensive benefit
