Tag:
Satisfaction Levels
Latest Headlines
Latest Headlines
Survey: Members will pay more for better customer service
If health insurance companies improve the quality of their customer service, they likely could charge more for their products. That's because nearly half of the health plan customers surveyed by
Minnesota launches site allowing health cost, quality comparisons
The state of Minnesota has launched a website offering a mix of quality and cost information on state providers in an effort to help consumers shop for care. The launch of the site follows several
