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More than 60 percent of consumers enrolled in Medicaid or Affordable Care Act (ACA) marketplace plans in 2016 said they had received medical care that was previously inaccessible or unaffordable, according to a Commonwealth Fund survey.
With hundreds of thousands of dollars in fines, millions of dollars in customer rebates and customer loyalty at risk, payers can no longer afford to manage inaccurate or inadequate provider directories, according to a new report.
A final rule from HHS protects individuals from discrimination in healthcare on the basis of race, color, national origin, age, disability and sex, including discrimination based on pregnancy, gender identity and sex stereotyping.
Consumers who purchased insurance on the Affordable Care Act exchange are just as satisfied with their health plan as those with employer plans, and they are growing more confident in their ability to cover medical costs, according to a survey published by Deloitte.
It is becoming easier for consumers to evaluate Affordable Care Act health insurance plans online, though more could be done to enhance the user experience on the exchange websites, according to a report from the National Partnership for Women & Families.
UnitedHealth, the nation's largest for-profit payer, is now among a growing number of insurers that diplay physicians' patient satisfaction scores on their websites, according to an article from Medscape.
The Centers for Medicare and Medicaid Services (CMS) has detailed two new changes to Healthcare.gov for the 2017 open enrollment period designed to simplify the process of choosing a health plan on the federal exchange, according to a CMS blog post.
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